Our signature's partner have scheduled a maintenance between 9pm and 10pm. During the intervention, it is possible that you encounter some disturbances or micro-cuts.
Notre partenaire de signature réalise une maintenance entre 21h et 22h. Durant l'intervention, il est possible que vous rencontriez quelques perturbations ou micro-coupures.
Status-Page V5
All systems operational
QUICKSIGN APPLICATIONS
Operational
CASEFLOW
Operational
90 days ago
Today
FRONT OFFICE
Operational
90 days ago
Today
MIDDLE OFFICE
Operational
90 days ago
Today
KYC - LDFM
Operational
90 days ago
Today
KYC - SDM
Operational
90 days ago
Today
KYC - SCANID
Operational
90 days ago
Today
THIRD PARTY SERVICES
Operational
QUALIFIED SIGNATURE
Operational
90 days ago
Today
SMS
Operational
90 days ago
Today
SIGNATURE
Operational
90 days ago
Today
ARCHIVAGE
Operational
90 days ago
Today
OTHERS
Operational
CUSTOMER PORTAL
Operational
90 days ago
Today
Upcoming Maintenances
SUP-37456 - Exceptional Technical Maintenance - Intervention technique exceptionnelle -
Scheduled
—
An exceptional intervention is planned in order to make corrections on the QuickSign platform.
This intervention is planned without service interruption, but you may experience some slowdowns or micro-cuts
We still remain at your disposal if you need it.
Une intervention exceptionnelle est prévue afin d’opérer des correctifs sur notre plateforme QuickSign
Il est possible que vous rencontriez quelques ralentissements ou perturbations durant l'intervention.
Nous restons à votre disposition si besoin.
Scheduled at: 06 May, 2025 10:00 p.m.
Ends at: 07 May, 2025 12:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
SUP-37320 - Technical Maintenance Notice
Scheduled
—
A maintenance of the QUICKSIGN platform will take place.
This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.
We remain at your disposal for any further information.
Une maintenance de la plateforme QUICKSIGN aura lieu.
Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.
Nous restons à votre disposition pour tout complément d'information.
Scheduled at: 06 May, 2025 11:00 p.m.
Ends at: 07 May, 2025 1:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
SUP-37372 - Technical Maintenance Notice
Scheduled
—
A maintenance of the QUICKSIGN platform will take place.
This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.
We remain at your disposal for any further information.
Une maintenance de la plateforme QUICKSIGN aura lieu.
Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.
Nous restons à votre disposition pour tout complément d'information.
Scheduled at: 13 May, 2025 6:30 a.m.
Ends at: 13 May, 2025 8:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
Past Incidents
12-05-2025
SUP-37447 - Exceptional Technical Maintenance - Intervention technique exceptionnelle -
Scheduled
—
An exceptional intervention is planned in order to make corrections on the QuickSign platform.
This intervention is planned without service interruption, but you may experience some slowdowns or micro-cuts
We still remain at your disposal if you need it.
Une intervention exceptionnelle est prévue afin d’opérer des correctifs sur notre plateforme QuickSign
Il est possible que vous rencontriez quelques ralentissements ou perturbations durant l'intervention.
Nous restons à votre disposition si besoin.
30 Apr, 2025 9:05 a.m.
Completed
—
The application maintenance originally scheduled has been canceled.
The new date will be communicated to you next week.
We apologise for the inconvenience caused and thank you for your understanding.
We remain at your disposal if needed.
La maintenance applicative initialement prévue a été annulée.
La nouvelle date vous sera communiquée la semaine prochaine.
Nous nous excusons pour la gêne occasionnée et vous remercions de votre compréhension.
Nous restons à votre disposition si besoin.
06 May, 2025 9:27 a.m.
Scheduled at: 12 May, 2025 11:00 p.m.
Ends at: 13 May, 2025 1:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
11-05-2025
No incidents or maintenances reported.
10-05-2025
No incidents or maintenances reported.
09-05-2025
No incidents or maintenances reported.
08-05-2025
SUP-XXXX: Incident Partner's Platform Resolved- Incident plateforme partenaire résolu
Resolved
—
Our partner has informed us that they experienced an incident on their platform. This has now been resolved.
We apologize for the inconvenience caused and remain at your disposal for any further information.
If you had any problem or you want more informations, please do not hesitate to comeback to Support.
Notre partenaire nous a informé avoir eu un incident sur leur plateforme. Ce dernier est désormais résolu.
Nous nous excusons pour la gêne occasionnée et restons à votre disposition pour tout complément d'information.
Si vous avez rencontré des problèmes ou souhaitez avoir plus d'informations, n'hésitez pas à revenir vers nous en contactant le Support.
08 May, 2025 6:32 p.m.
Start at: 08 May, 2025 5:06 p.m.
Ends at: 08 May, 2025 6:08 p.m.
Affected Components: THIRD PARTY SERVICES — SIGNATURE
07-05-2025
No incidents or maintenances reported.
06-05-2025
No incidents or maintenances reported.
05-05-2025
No incidents or maintenances reported.
04-05-2025
No incidents or maintenances reported.
03-05-2025
No incidents or maintenances reported.
02-05-2025
No incidents or maintenances reported.
01-05-2025
No incidents or maintenances reported.
30-04-2025
No incidents or maintenances reported.
29-04-2025
SUP-37438 - Exceptional Technical Maintenance - Intervention technique exceptionnelle
Scheduled
—
An exceptional intervention is planned in order to make corrections on the QuickSign platform.
This intervention is planned without service interruption, but you may experience some slowdowns or micro-cuts
We still remain at your disposal if you need it.
Une intervention exceptionnelle est prévue afin d’opérer des correctifs sur notre plateforme QuickSign
Il est possible que vous rencontriez quelques ralentissements ou perturbations durant l'intervention.
Nous restons à votre disposition si besoin.
29 Apr, 2025 11:22 a.m.
Completed
—
The intervention is now complete
Please do not hesitate to contact us with any questions or detected anomalies. You can open a Jira ticket or send us an e-mail at: support@quicksign.com
We thank you and remain at your disposal.
L’intervention est terminée.
N’hésitez pas à revenir vers nous pour toute information souhaitée ou anomalie constatée. Vous pouvez, pour cela, ouvrir un ticket via notre plateforme de ticketing ou nous envoyer un e-mail à l’adresse : support@quicksign.com
Nous vous remercions et restons à votre disposition.
29 Apr, 2025 11:43 a.m.
Scheduled at: 29 Apr, 2025 11:20 a.m.
Ends at: 29 Apr, 2025 1:00 p.m.
Affected Components: QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID
28-04-2025
Issues detected on our platform - Dysfonctionnement détecté sur notre plateforme
Investigating
—
We have detected issues on our platform. Our teams are investigating.
We will come back to you with more details later.
We apologize for the inconvenience caused and assure you that our teams are doing everything possible to resolve this issue as soon as possible.
Nous avons détecté des dysfonctionnements sur notre plateforme. Nos équipes sont entrain d'investiguer.
Nous reviendrons vers vous avec plus de détails ultérieurement.
Nous nous excusons pour la gêne occasionnée et vous assurons que nos équipes font tout leur possible pour résoudre ce problème dans les plus brefs délais.
28 Apr, 2025 10:01 p.m.
Resolved
—
We would like inform you that the issue detected has been resolved. The platform is operational again.
We apologize for the inconvenience caused and remain at your disposal for any further information.
Nous vous informons que le dysfonctionnement détecté a été résolu. La plateforme est de nouveau opérationnelle.
Nous nous excusons pour la gêne occasionnée et restons à votre disposition pour tout complément d'information.
29 Apr, 2025 12:23 a.m.
Start at: 28 Apr, 2025 10:00 p.m.
Ends at: 29 Apr, 2025 12:20 a.m.
Affected Components: QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID
27-04-2025
No incidents or maintenances reported.
26-04-2025
No incidents or maintenances reported.
25-04-2025
No incidents or maintenances reported.
24-04-2025
No incidents or maintenances reported.
23-04-2025
No incidents or maintenances reported.
22-04-2025
SUP-37322 - Application Maintenance Notice
Scheduled
—
A maintenance of the QUICKSIGN platform will take place.
This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.
We remain at your disposal for any further information.
Une maintenance de la plateforme QUICKSIGN aura lieu.
Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.
Nous restons à votre disposition pour tout complément d'information.
11 Apr, 2025 2:27 p.m.
In Progress
—
Our planned maintenance has just started.
A notification of completion will be issued upon completion of this intervention.
If you have any further questions, do not hesitate to contact our Customer Service team.
Notre maintenance planifiée vient de débuter.
Une notification vous sera envoyée dès la fin de notre intervention.
Nous restons à votre disposition pour tout complément d'information.
22 Apr, 2025 6:31 a.m.
Completed
—
The intervention is now complete
Please do not hesitate to contact us with any questions or detected anomalies. You can open a Jira ticket or send us an e-mail at: support@quicksign.com
We thank you and remain at your disposal.
L’intervention est terminée.
N’hésitez pas à revenir vers nous pour toute information souhaitée ou anomalie constatée. Vous pouvez, pour cela, ouvrir un ticket via notre plateforme de ticketing ou nous envoyer un e-mail à l’adresse : support@quicksign.com
Nous vous remercions et restons à votre disposition.
22 Apr, 2025 7:31 a.m.
Scheduled at: 22 Apr, 2025 6:30 a.m.
Ends at: 22 Apr, 2025 8:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
21-04-2025
No incidents or maintenances reported.
20-04-2025
No incidents or maintenances reported.
19-04-2025
No incidents or maintenances reported.
18-04-2025
No incidents or maintenances reported.
17-04-2025
No incidents or maintenances reported.
16-04-2025
No incidents or maintenances reported.
15-04-2025
SUP-37205 - Technical Maintenance Notice
Scheduled
—
A maintenance of the QUICKSIGN platform will take place.
This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.
We remain at your disposal for any further information.
Une maintenance de la plateforme QUICKSIGN aura lieu.
Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.
Nous restons à votre disposition pour tout complément d'information.
28 Mar, 2025 2:05 p.m.
In Progress
—
Our planned maintenance has just started.
A notification of completion will be issued upon completion of this intervention.
If you have any further questions, do not hesitate to contact our Customer Service team.
Notre maintenance planifiée vient de débuter.
Une notification vous sera envoyée dès la fin de notre intervention.
Nous restons à votre disposition pour tout complément d'information.
15 Apr, 2025 11:00 p.m.
Completed
—
The intervention is now complete
Please do not hesitate to contact us with any questions or detected anomalies. You can open a Jira ticket or send us an e-mail at: support@quicksign.com
We thank you and remain at your disposal.
L’intervention est terminée.
N’hésitez pas à revenir vers nous pour toute information souhaitée ou anomalie constatée. Vous pouvez, pour cela, ouvrir un ticket via notre plateforme de ticketing ou nous envoyer un e-mail à l’adresse : support@quicksign.com
Nous vous remercions et restons à votre disposition.
16 Apr, 2025 12:54 a.m.
Scheduled at: 15 Apr, 2025 11:00 p.m.
Ends at: 16 Apr, 2025 1:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
14-04-2025
No incidents or maintenances reported.
13-04-2025
No incidents or maintenances reported.
12-04-2025
No incidents or maintenances reported.
11-04-2025
No incidents or maintenances reported.
10-04-2025
No incidents or maintenances reported.
09-04-2025
SUP-37292 Disturbance Resolved - Perturbation Résolue
Resolved
—
We inform you that QUICKSIGN platform has experienced disruptions. This incident has now been resolved.
Please, do not hesitate to come back to us if you still notice any malfunction in your files.
We apologize for the inconvenience and remain at your disposal for any further information.
Nous vous informons que la plateforme QUICKSIGN a connu des perturbations. Ce dernier est désormais résolu.
N'hésitez pas à revenir vers nous si vous constatez encore un quelconque dysfonctionnement sur vos dossiers.
Nous nous excusons pour la gêne occasionnée et restons à votre disposition pour tout complément d'information.
09 Apr, 2025 5:57 p.m.
Start at: 09 Apr, 2025 3:15 p.m.
Ends at: 09 Apr, 2025 5:30 p.m.
Affected Components: QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID
08-04-2025
No incidents or maintenances reported.
07-04-2025
No incidents or maintenances reported.
06-04-2025
No incidents or maintenances reported.
05-04-2025
No incidents or maintenances reported.
04-04-2025
No incidents or maintenances reported.
03-04-2025
No incidents or maintenances reported.
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